Learn how Bed Bugs Undercover was built, who leads the team, and why homeowners across Northeast Tennessee and Southwest Virginia trust us with their most urgent pest problems.
Learn how Bed Bugs Undercover was built, who leads the team, and why homeowners across Northeast Tennessee and Southwest Virginia trust us with their most urgent pest problems.
Learn how Bed Bugs Undercover was built, who leads the team, and why homeowners across Northeast Tennessee and Southwest Virginia trust us with their most urgent pest problems.
Learn how Bed Bugs Undercover was built, who leads the team, and why homeowners across Northeast Tennessee and Southwest Virginia trust us with their most urgent pest problems.
Years of Experience
Warranty
Customers Served
Years of Experience
Warranty
Customers Served
Years of Experience
Warranty
Customers Served
Years of Experience
Warranty
Customers Served
Meet the husband-and-wife team behind Bed Bugs Undercover: field expertise, clear communication, and reliable follow-through from the first call to the final follow-up.
Owner, Operator, and Lead Technician
James is the owner, operator, and lead technician of Bed Bugs Undercover. He holds the Associate Certified Entomologist designation from the Entomological Society of America, is Bed Bug University Business Model Certified, and Purdue Integrated Pest Management Certified. He has been solving bed bug and general pest problems across the region since 2005 and brings that experience to every single job.
Office Manager
Heather co-owns Bed Bugs Undercover and manages the day-to-day operations of the business. She handles scheduling, customer communication, and office management, making sure every customer is informed and every job runs smoothly from the first call to the final follow-up. She is also Pest Control Certified.
Meet the husband-and-wife team behind Bed Bugs Undercover: field expertise, clear communication, and reliable follow-through from the first call to the final follow-up.
Owner, Operator, and Lead Technician
James is the owner, operator, and lead technician of Bed Bugs Undercover. He holds the Associate Certified Entomologist designation from the Entomological Society of America, is Bed Bug University Business Model Certified, and Purdue Integrated Pest Management Certified. He has been solving bed bug and general pest problems across the region since 2005 and brings that experience to every single job.
Office Manager
Heather co-owns Bed Bugs Undercover and manages the day-to-day operations of the business. She handles scheduling, customer communication, and office management, making sure every customer is informed and every job runs smoothly from the first call to the final follow-up. She is also Pest Control Certified.
Meet the husband-and-wife team behind Bed Bugs Undercover: field expertise, clear communication, and reliable follow-through from the first call to the final follow-up.
Owner, Operator, and Lead Technician
James is the owner, operator, and lead technician of Bed Bugs Undercover. He holds the Associate Certified Entomologist designation from the Entomological Society of America, is Bed Bug University Business Model Certified, and Purdue Integrated Pest Management Certified. He has been solving bed bug and general pest problems across the region since 2005 and brings that experience to every single job.
Office Manager
Heather co-owns Bed Bugs Undercover and manages the day-to-day operations of the business. She handles scheduling, customer communication, and office management, making sure every customer is informed and every job runs smoothly from the first call to the final follow-up. She is also Pest Control Certified.
We hold the most rigorous credentials available in bed bug pest management.
Entomological Society of America
Bed Bug University Business Model Certified
Purdue University Extension
TN Charter #5478
We hold the most rigorous credentials available in bed bug pest management.
Entomological Society of America
Bed Bug University Business Model Certified
Purdue University Extension
TN Charter #5478
We hold the most rigorous credentials available in bed bug pest management.
Entomological Society of America
Bed Bug University Business Model Certified
Purdue University Extension
TN Charter #5478
Four proof points orbit one simple promise: James handles bed bug work with science, privacy, preparation, and follow-through.
Most pest companies sell a service. Bed Bugs Undercover is built around the realities of bed bug work: private arrival, no-prep convenience, certified decisions, and a real warranty.
Our certified expert team brings pest biology knowledge into every treatment decision.
No moving furniture, no bagging clothes, no packing up your home. We handle all the prep before treatment starts.
Vehicles carry no bed bug branding, so neighbors do not know why the team is there.
If bed bugs return within 90 days, we come back and retreats at no additional charge.
Four proof points orbit one simple promise: James handles bed bug work with science, privacy, preparation, and follow-through.
Most pest companies sell a service. Bed Bugs Undercover is built around the realities of bed bug work: private arrival, no-prep convenience, certified decisions, and a real warranty.
Our certified expert team brings pest biology knowledge into every treatment decision.
No moving furniture, no bagging clothes, no packing up your home. We handle all the prep before treatment starts.
Vehicles carry no bed bug branding, so neighbors do not know why the team is there.
If bed bugs return within 90 days, we come back and retreats at no additional charge.
Four proof points orbit one simple promise: James handles bed bug work with science, privacy, preparation, and follow-through.
Most pest companies sell a service. Bed Bugs Undercover is built around the realities of bed bug work: private arrival, no-prep convenience, certified decisions, and a real warranty.
Our certified expert team brings pest biology knowledge into every treatment decision.
No moving furniture, no bagging clothes, no packing up your home. We handle all the prep before treatment starts.
Vehicles carry no bed bug branding, so neighbors do not know why the team is there.
If bed bugs return within 90 days, we come back and retreats at no additional charge.
James Brashears spent years exterminating bed bug infestations across Northeast Tennessee and Southwest Virginia before taking the leap in 2020 to build something of his own. He and Heather started Bed Bugs Undercover from the ground up with one simple goal: do the work the right way, be honest with customers, and never cut corners.
From the beginning, they built the company around four principles: honesty, reliability, transparency, and quality service. Those values shaped every inspection, every treatment recommendation, every customer conversation, and every follow-up.
In 2022, James and Heather expanded by adding the Pest Detectives division to handle general pest control needs. This gave customers one trusted local team for bed bugs, pests, and ongoing protection around their home or property.
Today, Bed Bugs Undercover serves 28 communities across Northeast Tennessee and Southwest Virginia. Even as the company has grown, the work remains personal. While our technicians handle treatments in the field, James still reviews and oversees every treatment plan, making recommendations as needed and bringing years of experience to every job.
James Brashears spent years exterminating bed bug infestations across Northeast Tennessee and Southwest Virginia before taking the leap in 2020 to build something of his own. He and Heather started Bed Bugs Undercover from the ground up with one simple goal: do the work the right way, be honest with customers, and never cut corners.
From the beginning, they built the company around four principles: honesty, reliability, transparency, and quality service. Those values shaped every inspection, every treatment recommendation, every customer conversation, and every follow-up.
In 2022, James and Heather expanded by adding the Pest Detectives division to handle general pest control needs. This gave customers one trusted local team for bed bugs, pests, and ongoing protection around their home or property.
Today, Bed Bugs Undercover serves 28 communities across Northeast Tennessee and Southwest Virginia. Even as the company has grown, the work remains personal. While our technicians handle treatments in the field, James still reviews and oversees every treatment plan, making recommendations as needed and bringing years of experience to every job.
James Brashears spent years exterminating bed bug infestations across Northeast Tennessee and Southwest Virginia before taking the leap in 2020 to build something of his own. He and Heather started Bed Bugs Undercover from the ground up with one simple goal: do the work the right way, be honest with customers, and never cut corners.
From the beginning, they built the company around four principles: honesty, reliability, transparency, and quality service. Those values shaped every inspection, every treatment recommendation, every customer conversation, and every follow-up.
In 2022, James and Heather expanded by adding the Pest Detectives division to handle general pest control needs. This gave customers one trusted local team for bed bugs, pests, and ongoing protection around their home or property.
Today, Bed Bugs Undercover serves 28 communities across Northeast Tennessee and Southwest Virginia. Even as the company has grown, the work remains personal. While our technicians handle treatments in the field, James still reviews and oversees every treatment plan, making recommendations as needed and bringing years of experience to every job.
These values guide every inspection, treatment recommendation, follow-up, and customer conversation.
We give you a straight answer about your situation, your options, and the cost before we begin. No surprises on the invoice.
We show up and follow through on every commitment. The 90-day warranty is not a marketing claim. It is a promise.
We explain what we are doing and why at every step. You will never wonder what happened in your home or what the treatment involved.
Every job is treated with the same standard regardless of size. A studio apartment gets the same thoroughness as a four-bedroom house.
These values guide every inspection, treatment recommendation, follow-up, and customer conversation.
We give you a straight answer about your situation, your options, and the cost before we begin. No surprises on the invoice.
We show up and follow through on every commitment. The 90-day warranty is not a marketing claim. It is a promise.
We explain what we are doing and why at every step. You will never wonder what happened in your home or what the treatment involved.
Every job is treated with the same standard regardless of size. A studio apartment gets the same thoroughness as a four-bedroom house.
These values guide every inspection, treatment recommendation, follow-up, and customer conversation.
We give you a straight answer about your situation, your options, and the cost before we begin. No surprises on the invoice.
We show up and follow through on every commitment. The 90-day warranty is not a marketing claim. It is a promise.
We explain what we are doing and why at every step. You will never wonder what happened in your home or what the treatment involved.
Every job is treated with the same standard regardless of size. A studio apartment gets the same thoroughness as a four-bedroom house.
Very cordial, informative and excellent ar what they do. Felt I got my monies worth. I recommend them highly!
L Monnette
Very nice and will go out of his way to do the very best job possible, I will never use any one else
Daniel Lambert
This company acted quickly to our issues. Come back and check to make sure everything was clean and was very understanding when I need to reschedule. I highly recommend!
Keyshi Hatley
I was very satisfied with the service & knowledge that James provided.I would highly recommend them for your pest control problems.
Paul Piercy
Everything homeowners across Northeast Tennessee ask before their first treatment.
Everything homeowners across Northeast Tennessee ask before their first treatment.
Bed Bugs Undercover, LLC was founded in November 2020 by James and Heather Brashears in Greene County, Tennessee. James has been treating bed bug infestations across the region since 2005.
Chuckey, TN Office:
825 Clear Creek Rd, Chuckey, TN 37641
Call Us:
Email:
Business Hours:
Mon-Fri: 8:00AM to 4:30PM
Sat: 8:00AM to 12:00PM
Sun: Closed
© 2026 Bed Bugs Undercover, LLC. TN Charter #5478. All Rights Reserved.
Address:
Johnson City Office:
404 S Roan St, Johnson City, TN 37601
Chuckey, TN Office:
825 Clear Creek Rd, Chuckey, TN 37641
Call Us:
(423) 534-9771
Email:
James@bedbugsundercover.com
Business Hours:
Mon-Fri: 8:00AM - 4:30PM
Weekends: By appointment
© 2026 Bed Bugs Undercover, LLC. TN Charter #5478. All Rights Reserved.
Chuckey, TN Office:
825 Clear Creek Rd, Chuckey, TN 37641
Call Us:
Email:
Business Hours:
Mon-Fri: 8:00AM to 4:30PM
Sat: 8:00AM to 12:00PM
Sun: Closed
© 2026 Bed Bugs Undercover, LLC. TN Charter #5478. All Rights Reserved.
